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General study guidance

You can contact a general study counsellor at the Student Services Office with questions such as if you wish to plan your future studies, if you are uncertain about your current choice of studies or if you have general questions about leave from studies or studies abroad. This page describes what help you can get.


The general study counsellors may help you with 

  • information about studies offered at Umeå University;
  • information about entry requirements and application;
  • information about admission procedures and degree regulations;
  • individual guidance to help you plan your future studies;
  • general questions about studies abroad.

We have a duty of confidentiality and do not pass on personal information without your consent.

Contact a general study counsellor

  • to get study information or to start an individual guidance process
  • If needed, longer sessions can then be booked with the study counsellor

Digital drop-in

Regular digital drop-in hours: 

  • Tuesdays 12.00-13.30

Connect here

When you click the link, you will first enter an individual waiting room. We will then invite you to the meeting, one visitor at a time.

When you visit us via digital drop-in, we have the ability to share screens, which can be advantageous for showing web pages or documents.

Closed on following days:

Telephone

If there are many incoming calls, you will be placed in a queue. 

Regular telephone hours:

  • Thursdays 12:00–13:00

Call us at +46 90 786 72 70

Closed on following days:

Drop-in on Campus Umeå in Infocenter

Regular drop-in hours:

  • Wednesdays 12:00–13:30

Find Infocenter

Closed on following days:

  • Wednesday 5 february 

Book an online meeting or a telephone meeting

Here, you can book digital meeting. If no available appointments are visible, it is currently fully booked. You are then welcome to contact us by phone or visit us during our drop-in hours.

Save the confirmation email on your booking! It includes a link for rescheduling/cancelling. It also includes a link to the meeting when you have booked a digital meeting. Please check your spam filter if you cannot find the confirmation email. Add the sender to your safe list to make sure you receive further emails.

You can book a meeting 7 days in advance. Available appointments are released continuously and sometimes at short notice due to cancellations.

Book an online meeting or a telephone meeting

Send us a written question

Please use the contact form below to describe your question.

Contact form

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The University is a public authority. Messages that you submit here are stored in accordance with Swedish law. Read more at umu.se/en/gdpr about how we process personal data.

The University is a public authority. Messages that you submit here are stored in accordance with Swedish law. Read more at umu.se/en/gdpr about how we process personal data.

 

Latest update: 2025-01-29

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