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WELCOME TO THE COURSE

Service Marketing, Marketing Ethics and Sustainability C

Here you will find important information that you need before the course starts. We wish you a warm welcome to studies at the Umeå School of Business, Economics and Statistics!

How to start

  • 1. Reply to your offer

    Have you been admitted to a course or programme, but do not wish to keep your place? Then you should decline your offer by logging in to your account at Universityadmissions.se. In doing so, you free up your place to someone who is on the waiting list.

    Support for students with disabilities

    If you are in need of special support due to disability, you should apply for that in good time before you start your studies. Find more information about support for studying with disabilities.

  • 2. Activate your user account and MFA

    As a new student, you need to activate your user account (your Umu-id) approximately two weeks prior to the start of the semester.

    With your user account you can:

    • register for courses
    • access the internet in computer labs and the university's wireless network
    • submit assignments and verify your study results
    • access your student e-mail

    If you are a new student, you will automatically receive a user account when you are admitted, but you will need to activate it for it to function properly. You will not be able to activate it until approximately two weeks prior to the start of the semester.

    Install MFA for a more secure login
    To increase security and reduce the risk of unauthorised access to your information or account, students must enable multi-factor authentication (MFA) to log in to various systems, such as Canvas and the Student Web.

    I want to activate my user account and install MFA

    Exchange student or tuition fee paying student

    If you are an exchange student or tuition fee paying student, you will receive an email with instructions on how to activate your account.

    Help! It´s not working

    If you are having problems activating your account or logging in, please contact our Servicedesk. You will find answers to common questions, and can submit enquiries.

  • 3. Course registration

    You register online
    When: 13 January  - 20 January

    You register for the course online via Ladok for students. To register, you must first have activated your Umu-id, see the information earlier in the welcome letter.

    If you miss the registration deadline
    It is important that you register on time, otherwise you risk losing your place in the course. If for any reason you are unable to register within the registration period, contact us at kursinfo.usbe@umu.se

  • 4. Course start

    The course starts 20 January

    Time: See schedule

    Location: See schedule

About the course

  • Course Syllabus with Course Literature

    The course syllabus describes, among other things, what a course is about, what is required to be eligible, what you are expected to know upon completing the course (learning outcomes), and how you will be assessed. In the syllabus, you will also find the course literature. You can find links to both the syllabus and the course literature under the heading Course start above.

    You can also find all course syllabi through the Course Syllabus Search tool, by entering either the course name or course code.

  • Some important websites

    Umeå University Student Website
    The student website at Umeå University provides essential information that will be beneficial both before and during your studies. Here, you can access schedules, Ladok (for course registration and exam sign-ups), Canvas, and Microsoft 365.

    Click here to get to the Student Website

    Umeå School of Business, Economics and Statistics (USBE)
    Our educational programs are closely linked to research and industry, placing your learning at the heart of our teaching. We hold an international quality accreditation and emphasize sustainability issues. At our institution, you will gain a strong foundation as an economist and have the opportunity to specialize in various fields. Throughout your time with us, you will be well-prepared for the future, and our graduates are highly sought after in the job market.

    Click here if you want to know more about USBE

    Canvas Learning Platform
    Canvas is the university's learning platform and the site you will likely use the most during your studies. Here, you can access course content, communicate with instructors, and submit assignments. Typically, each individual module of a course has its own Canvas page, which you will have access to by the start of the module.

    Click here for more information about Canvas

    MazeMap - Finding Your Way on Campus
    As a newcomer to the university, it can be challenging to navigate the campus before you become familiar with it. To assist you, there's the digital map MazeMap, where you can easily search for rooms you can't find.

    Click here to get to MazeMap

    Student Aid (CSN)
    If you have questions regarding student aid, please contact CSN directly!

New at Umeå University

  • Checklist for admitted students

    Follow this simple list of things to complete your enrolment at Umeå University. It includes: how to secure housing, getting a residence permit (for citizens from outside the EU/EEA and Switzerland), tuition payment (if applicable), travel directions and more.

    To the checklist for admitted Students

  • The Student web

    The website for current students has all sorts of information about services, support, legal and practical matters at Umeå University. You can sign in to the learning platforms, see your schedule and course overview, get a study certificate, apply for a degree or sign up for an examination.

    Student life begins here

  • Recommended arrival times

    International students are recommended to arrive at least a few days before the start of the regular semester, preferably prior to the Orientation. If you fail to arrive on time, you have to contact the study counselor as soon as possible, but no later than one week ahead of the course start, or you may not be able to register for the programme or course.

    If you will have student housing through the Housing Office at Umeå University you will receive information about your arrival in your offer of housing.

    Don't forget - Umeå has cold winters, so pack accordingly with a warm jacket, warm shoes, gloves and hat.

  • Orientation

    Moving to a new country with an unfamiliar language, culture and customs can be a challenge. We would like to help you and ease that challenge so that you can focus on your studies. Therefore, we would like to offer you the possibility to take part in our Orientation, which begins a few days before the start of the semester (Autumn) or the same day as the semester starts (Spring).

    More about the Orientation this semester.

  • Welcome Fair

    Are you a new student at Umeå University? Visit the Welcome Fair – a perfect opportunity to learn what our university and Umeå can offer. The fair normally takes place in the beginning of each semester.

    Learn more

  • Get your UmU card

    When you are on Campus Umeå, Umeå Arts Campus or Campus Örnsköldsvik, you will need a UmU card. The card has the following functions:

    • building access
    • borrowing card for the University Library system
    • copying and printing card.

    To get the card, you need to apply for it. Here’s how to apply for the UmU card.

  • Join a student union

    There are three student unions at Umeå University:

    • Umeå Student Union
    • Umeå Student Union of Science and Technology
    • Umeå Medical and Health Sciences Student Union.

    They are actively involved so that fellow students have a high quality of education, good working environment, and fun leisure time.

    Become a member of a student union!

  • Access to Microsoft Office 365

    Students at Umeå University have free access to the programmes of Microsoft Office 365. This means that you have access to Teams, Word, Excel, Powerpoint, Whiteboard Forms, your student email and other services which can facilitate your studies and your collaboration with other students. To access Office 365 you need to activate your UmU-id. 

    Learn more about Office 365 and how to install it on your computer

     

Contact us

Please be aware that the University is a public authority and that what you write here can be included in an official document. Therefore, be careful if you are writing about sensitive or personal matters in this contact form. If you have such an enquiry, please call us instead. All data will be treated in accordance with the General Data Protection Regulation.