Students who have not changed their password since 7 May cannot log in to the student web. Read about how to change your password.
This webpage is for students at Umeå University in need of IT support. Before contacting us via the servicedesk form, please check the Manual website if there is a manual for your problem or question.
A security measure following the cyber-attack on 2 May is that all students and staff must change their passwords. If you haven't changed your password since 7 May, you need to do so in order to log in to the student web.
If you have changed your password after that date, you do not need to do anything. You can log in as usual.
Does your problem has anything to do with a planned or ongoing operational disruptions? Swedish only.
Have you forgotten you password or need to change you current one? Please use our password tool.
Before you contact Servicedesk you can search for instructions and help on the university's website Manual.
Call us weekdays between 8.30 - 16.30 at 090-786 63 00
Visit us weekdays between 8.30 - 16.00 at Infocenter, Universum.
