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How to apply for support

You can receive support if you have a disability such as dyslexia, ADHD or impaired vision. Learn more about how to apply for support here.

Here's how to apply for support

Useful information before you apply

If you have a severe visual impairment, need educational interpreting or adaptation of premises, you should submit your application for support by the time you apply for education. Otherwise, it is enough that you apply for support once you have been admitted and has accepted your place.

In order to be granted this support, you should have a permanent disability. If you have a temporary injury or illness, you can turn to your department and ask if you can get support based on your needs.

Contact Infocenter if you need help filling in your application.

Note: You do not need to apply for support for disabilities to get access to:

  • talking books. Contact the University Library directly. 
  • transcribed recorded teaching into text. Contact the course or programme well in advance, either via the contact form at umu.se or to the contact person given at the course or programme webpage.

Apply for support here

After you have been admitted to a course or study programme and have replied to your offer, you can apply for support via Nais. In your application, you shall describe your disability and how you think it will affect your studies.

Apply via Nais

You also need to attach a certificate confirming your disability in your application via Nais. Read more about certificates further down on this page.

Certificate confirming your disability


You must include a medical certificate, medical evaluation or similar document that certifies the student has a permanent disability. This document must be issued by licensed medical professional, such as a doctor, psychologist or audiologist, or by a dyslexia diagnostician. The certificate shall state:

  • your name and personal identity number/coordination number;
  • the diagnosis the issuer established;
  • the date of the medical evaluation or doctor’s visit;
  • a description of your disability; and
  • the name, profession and professional contact details of the issuer.

To determine the permanence of your disability, the University may in some cases demand that the certificate state how long the disability is expected to last, and how long you have had it or been treated for it.

The certifier is welcome to contact us if they are uncertain of what must be stated in the certificate.

If you have not done any investigations, you can turn to the Healthcare guide 1177 to get more information about how to proceed.

Please note that the certificate confirming your disability, and other sensitive or personal matters, shall be sent through Nais, which has a secure login.

When your application is submitted

Once your application and the required certificate have been received, our coordinators at Student Services will decide if you are entitled to support for disabilities or not. Expected processing time is 6-8 weeks. If your application is granted, you will be contacted by one of our coordinators for a meeting about your support needs.

After that meeting, the coordinator writes a decision with recommendations about the support you need.

Latest update: 2023-09-29