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Visit or contact us

The Student Health Service offers individual counselling on campus or online via video or by telephone. Welcome to contact us by telephone to get brief advice or to book an appointment for longer and more counselling sessions. You can also visit us during our drop-in hours to see a social counsellor for brief advice or book an appointment for counselling. A nurse is available during our drop-in hours for short advice about your physical health or for free chlamydia, gonorrhea and HIV testing.

Altered opening hours

Our phone line will be closed Tuesdays from now up until the Christmas break.
Our drop-in is open as usual, and our phone line is open on Mondays and Wednesday through Friday.

Please note! If you need medical advice when the Student Health Service is closed, we refer you to phone 1177 for healtcare advice around the clock.

Call us during our telephone hours

If you're feeling stressed, worried or depressed, you can get advice on the telephone. It may also apply to other issues, such as relationships, alcohol habits, your study situation or difficulty sleeping.

If you want to book an appointment for counselling, you can do it during our telephone hours.

Telephone number: 090-786 51 00

Telephone hours:

  • Mondays at 12:00-13:00
  • Wednesdays at 12:00-13:00
  • Thursdays at 08:15-09:15
  • Fridays at 12:00-13:00

Do you study anywhere other than Umeå?
If you are a student with us and are studying in a place other than Umeå, we can help you find a conversational contact. Call us at the phone hours above.

Visit us at drop-in at campus Umeå

At our drop-in to the social counsellor you can get a shorter counselling. You can also book an appointment for counselling if you feel stressed, worried, depressed, or have questions about personal relationships. It may also be about your alcohol habits, that you have difficulty sleeping or anything else that concerns your health.

At our drop-in to the nurse you can get shorter advice about your physical health situation and get free testing of chlamydia, gonorrhea and HIV. 

Find premises for drop-in: Infocenter, campus Umeå university.

Opening hours at drop-in 

  • Mondays at 12:00-13:30 (drop-in to nurse)
  • Tuesdays at 12:00-13:30 (drop-in to social counsellor)
  • Wednesdays at 8:30-10:00 (drop-in to nurse)
  • Thursdays at 12:00-13:30 (drop-in to social counsellor)

What is a counselling session about?

During a counselling session, you can talk about for instance how you are feeling, lifestyle issues, relationships or your study situation. To book a an appointment for counselling, call us during our telephone hours or make the booking in connection with a drop-in to see a social counsellor.

The waiting time for coming to the first counselling session is usually 1-2 weeks. You may be offered up to 5 counselling sessions.

Need to cancel your booked appointment or to know how to find your way to your counselling session?

Need to cancel a booked counselling session, or need to find out the way to the room for your counselling session? If you have booked appointment, you will find more information here.

Comments or complaints

If you have any comments or complaints about the Student Health Service's services, you are welcome to contact Jonas Lundberg, head of unit.

Latest update: 2024-11-18