Give us a call
For brief counselling or to book a counselling session.
Telephone hours:
- Mondays: 12:00–13:00
- Tuesdays: 8:30–9:30
- Wednesdays: 12:00–13:00
- Thursdays: 08:15–09:15
- Fridays: 12:00–13:00
Phone number: 090-786 51 00
Visit our drop-in
Do you have questions about your or someone else's wellbeing? Come and see us for a brief counselling sessions. If necessary, we will help you book a longer counselling session.
Do you have questions about your physical health? See our nurse for counselling. Get tested for chlamydia, gonorrhoea and HIV for free.
Opening hours for drop-in:
- Mondays: 12:00–13:30 (nurse)
- Tuesdays: 12:00–13:30 (counselling)
- Wednesdays: 08:30–10:00 (nurse)
- Thursdays: 12.00-13.30 (counselling)
You will find the Student Health Service drop-in in the Infocenter waiting room in Universum on Campus Umeå, beyond the large reception desk. Take a ticket and wait for your turn.
Find the Infocenter waiting room (Mazemap.com)
When you have a scheduled appointment
Please note that scheduled in-person appointments take place in the Social Sciences Building. More information before your appointment, how to find the right location, the link to your online appointment, or how to cancel a counselling session, can be found on the page If you have a scheduled appointment.
Frequently asked questions
What support can I get if I study remotely?
You have access to support regardless of where you study, in Umeå or remotely. We can hold our counselling sessions via phone or online meeting. I certain cases, you can get an in-person appointment in another location through our collaborative partners. Phone us during our phone hours to learn more.
What is a counselling session?
During a counselling session, you can talk to us about how you feel. It could be questions or challenges about anything from your health, to relationships, your lifestyle or anything else that affects your life as a student. No question is too small or too big. The waiting time to get an appointment is usually one to two weeks. You can receive one to five counselling sessions depending on your needs. You can choose between in-person counselling on campus or remote counselling via phone or as an online meeting. Your first counselling session is 60 minutes long, and follow-up sessions vary between 45 and 60 minutes. Our counsellors are professional psychologists, counsellors, physiotherapists and nurses with special training. We all have a duty of professional secrecy and all our support is free of charge.
How do I cancel my counselling session?
Read more about cancellation on the page If you have a scheduled appointment.
