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How is Generative AI redefining the nature and governance of digital platforms?
In this talk, I will confront the common misconception that Generative AI is merely a supplementary tool or a powerful feature. I will attempt to examine how integrating Generative AI into digital platforms can, in fact, promote a fundamental reconfiguration of relations and roles. This process goes beyond simple feature integration or improved efficiency; it entails interactive delegations and platform custodianship, necessitating boundary work. The talk will delineate the concept of 'generative platforms' which imply a fundamental shift in the nature of traditional digital platforms and their governance. Insights from a case study of an educational digital platform that has recently integrated Generative AI will ground our discussion.
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Angelos Kostis is an Assistant Professor at Umeå School of Business, Economics, & Statistics and a Wallander Research Fellow at Stanford University. Angelos's research interests lie in the evolving relations and functions associated with development and use of emerging digital technologies in less digitally mature contexts. His current projects focus on how contemporary workplaces and existing practices are increasingly (re-)shaped by the pervasive integration and utilization of data.