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Syllabus:

Consumer Behavior and Marketing Strategy, 15 Credits

Swedish name: Consumer Behavior and Marketing Strategy

This syllabus is valid: 2025-08-18 and until further notice

Course code: 2BA408

Credit points: 15

Education level: Second cycle

Main Field of Study and progress level: Business Administration: Second cycle, has only first-cycle course/s as entry requirements

Grading scale: Pass with distinction, Pass, Fail

Responsible department: Business Administration

Established by: Dean of Umeå School of Business, Economics and Statistics, 2024-10-24

Contents

This marketing course is intended for students who want to increase their knowledge of strategic marketing management, and of theories and methods for advanced analysis of consumer markets. The course is given and examined in English.

Common expected learning outcome:

  • communicate central concepts for the course in English, both orally and in writing

The following modules are included in the course: 

  • Module 1. Marketing Strategy and Sustainability, 7.5 credits. 
  • Module 2. Consumer Behaviour, 7.5 credits.

Module 1. Marketing Strategy and Sustainability, 7.5 credits
The module highlights strategic marketing challenges of companies in a contemporary society. The module contributes to an understanding of how the context in which an organization runs operations influence the choice and implementation of different strategies. The module presents various applications of marketing strategies in a strategic process. Students will practice thinking strategically from both an internal and external perspective while considering sustainability issues.

Expected learning outcomes:
Knowledge and understanding:

  • analyse and discuss foundational principles of marketing strategies

Skills and ability: 

  • analyse and propose strategic resources for effective marketing strategies
  • propose appropriate actions to manage challenges faced by organizations within the frames of marketing strategies
  • use analytical and integrative skills in solving tasks within strategic marketing
  • orally and in writing for stakeholders, present analyses and proposals for marketing strategies

Judgement and approach: 

  • critically reflect upon the consequences of strategic choices and decisions considering the wider societal context and a sustainability perspective
  • apply an academic conduct to the student's own work

Focus of instruction:
In addition to lectures, the learning is supported by case work and case seminars. The module requires a significant amount of independent study, which means studying the assigned literature.
The module integrates theoretical insights with practical applications in a learning environment which builds on active participation, both individually and in groups. During the module, students will also be introduced to methods of working in international teams and an academic conduct, e.g. referencing, or how to avoid plagiarism and cheating.

Module examination modes:
The examination is based on two written individual hall exams, a written group assignment, and oral presentation. The module also includes an individual online-test on ethics and an academic conduct. 
Note as well examination modes below for the course as a whole.
 

Module 2. Consumer Behaviour, 7.5 credits
For companies to attain commercial success in marketing, it is important to have knowledge about consumer behaviour. The module highlights consumers' internal processes and how knowledge of these processes can be useful for choosing appropriate marketing strategies. Theoretical models in marketing that are needed to analyse consumer behaviour, practical examples, and research in consumer behaviour are discussed during the module.

Expected learning outcomes:
Knowledge and understanding:

  • identify and analyse the internal processes related to consumer behaviour
  • analyse and discuss how theories and models of consumer behaviour can be applied for developing value proposals

Skills and ability:

  • analyse and evaluate consumer behaviour from a sustainable perspective according to existent theories and research

Judgement and approach: 

  • critically reflect upon the role of consumption in society
  • critically assess and evaluate different consumer research methods

Focus of instruction:
Learning is supported by interactive lectures and seminars. The readings and lectures are meant to complement each other. The seminars are intended to help the students to develop a good understanding of what consumer behaviour is about to be able to apply this knowledge in the different module assignments.

Module examination modes:
The examination is based on a written individual hall exam, written individual and group assignments, and oral presentation. Note as well examination modes below for the course as a whole.

Expected learning outcomes

See each separate module.

Required Knowledge

90 credits out of which 60 credits in Business Administration or equivalent whereof 7,5 credits in Marketing. Proficiency in English equivalent to Swedish upper secondary course English B/6.

Form of instruction

See each separate module.

Examination modes

The course examinations are carried out in English. All examinations must be passed in order to obtain a passing grade on module and course. See each separate module and below.

The following grading system is used:
Pass with distinction (Väl godkänd, VG, 75% or more),
Pass (Godkänd, G, 50% or more), and
Fail (Underkänd, U, less than 50%).

Grades on the course are awarded when the student has passed all examinations and compulsory course elements.

To receive the grade Pass with distinction (VG) in the 30 credits course consisting of four modules of the same size, the student must have achieved Pass with distinction (VG) in at least three of the four modules. In shorter courses for example 7.5 credit courses, 15 credit courses or 22.5 credits courses Pass with distinction (VG) is given when the student has achieved at least 75% of the total weighted points.

A student who does not pass the first examination will be offered an opportunity for re-examination within 2 months. An additional examination opportunity is normally offered every academic year, one week prior to the start of the autumn term. If required by specific circumstances, another form of examination can be used.

A student that has failed an examination on two occasions has a right to have another examiner or grading teacher appointed, unless there are special reasons against it. A written request addressed to the Director of Studies should be made no later than 14 days before the next examination opportunity.

Adaptations
Examiners may decide on deviations from the modes of assessment in the course syllabus. Individual adaptation of modes of assessment must give due consideration to the student's needs. The adaptation of modes of assessment must remain within the framework of the intended learning outcomes in the course syllabus. Students who require an adapted examination - and have received a decision on the right to support from the coordinator at the Student Services Office for students with disabilities - must submit a request to the department holding the course no later than 10 days before the examination. The examiner decides on the adaptation of the examination, after which the student will be notified.

Academic integrity and cheating
As a student, you are expected to act with academic integrity. This means writing and presenting within the limits of the academic rules and expectations communicated in the university's regulations and what is otherwise specified by the responsible department. Disciplinary action may be taken against students who use unauthorized help aids or in some other way try to mislead in examination. Rules and regulations concerning the production of academic texts and correct referencing is applicable to written assignments. Submitted material is subject to plagiarism control. In addition, Umeå University rules and regulations for education and research apply.

Transfer of credits
Student who considers themselves to possess knowledge from previous relevant studies or professional or vocational experience that can be comparable to a course or part of a course, can apply for transfer of credits. Approved transfer of credits means that the student does not need to take the or those parts of the course that the decision covers. Information about transfer of credits can be found on Umeå University's web site.a

Other regulations

This course can not be included in the degree together with 2FE177, 2FE199, 2FE193 or 2FE179, 2BA417, 2BA412, 2BA403.

Literature

The literature list is not available through the web. Please contact the faculty.