On this page you will find information about when you can get a refund of paid tuition and how it all works.
Students who wish to apply for a refund must contact Umeå University. Their application should be submitted in English and state the reason for the refund. Supporting documentation should be provided in English, preferably before the start of the semester. For further information regarding the required documents and access to the refund form, please contact tuitionfees@umu.se.
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If you have already contacted the tuitionfees team about a refund you will be sent the refund request form and further instructions. There is no need to contact them again unless you are asked to provide additional information.
Due to the heavy workload at the start of each semester we do not start the processing of refund requests until about a month into the semester. You should after this have a decision on your request for a refund by mid-November for the autumn semester and mid-April for the spring semester. If you have not had an update on your request by 15 November (autumn) and 15 April (spring) please contact the tuitionfees team. All documentation and emails sent in to tuitionfees@umu.se will be taken into consideration before a decision on the request for a refund is made. If further information is required the tuitionfees team will contact you. If you have contacted them once, please do not contact again, your case will be dealt with in due time.
Please note that to be eligible for a refund, you will need to be unregistered from the course within 3 weeks of the course start date (if you have already registered). A discontinuation after 3 weeks will not be grounds for a refund. To make an early discontinuation, you should contact the study administrator at your department.
Umeå University’s decision is based on the documentation provided by the student. If further information is required, Umeå University will contact the student. If no further information is provided despite reminders from the university, a decision is made based on the available documentation. It is the student’s responsibility to provide the requested documentation, and to make sure all information is correct.
If the request for repayment is granted it is refunded to the same bank account that the tuition fee was paid from. Umeå University is not responsible for exchange rate changes or bank fees.
A student who has been suspended from studies due to non-payment of tuition or based on a decision from the Disciplinary Board, Administrative Court, The Higher Education Appeals Board, or Higher Education Expulsions Board, will not receive a reimbursement.
We encourage you to thoroughly read the Rules for tuition fees.
How do I apply for a refund of paid tuition fee?
Students who wish to apply for a refund must contact Umeå University. Their application should be submitted in English and state the reason for the refund. Supporting documentation should be provided in English, preferably before the start of the semester. For further information and access to the refund form, please contact tuitionfees@umu.se. Further information can also be found earlier on this page.
When will I get a decision on my refund application?
Due to the heavy workload at the start of each semester we do not start the processing of refund applications until about a month into the semester. You should after this have a decision on your application by mid-November for the autumn semester and mid-April for the spring semester.
If you have not had an update on your application by 15 November (autumn) and 15 April (spring) please contact the tuitionfees team. All documentation and emails sent in to tuitionfees@umu.se will be taken into consideration before a decision on the application is made. If further information is required the tuitionfees team will contact you.
When will I receive my refund?
We cannot estimate the time it will take to receive a refund, but please note that the process can take some months.
Due to the heavy workload at the start of each semester we do not start the processing of refund applications requests until about a month into the semester. You should after this have a decision on your application request for a refund by mid-November for the autumn semester and mid-April for the spring semester. If you have not had an update on your application request by 15 November (autumn) and 15 April (spring) please contact the tuitionfees team.
Once you have received a decision via an email confirming that your refund will be processed, we will request that our bank start the refund process. If your bank uses intermediary banks, please note that this can delay the process.
I paid for a course and was not able to finish the studies. Can I study the course again next semester without paying extra?
Yes, you may re-register for the course, if it is offered, without paying any extra tuition. Please contact the department of your studies for more information.
